From the home screen, go into Settings and then select General and then Restrictions. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. Parental controls on BT. The default PIN is 1234. Works when using your BT ID on UK BT Wi-fi hotspots. If you need your Mini Hub in the future, contact us. I have a brand new Smart Hub2 received this month after moving house. Three. 99 connection charge may apply. Thanks, Paddy. They worked fine until we moved house and were provided with a new hub. Select the times. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). For business and public sector; For global business; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. The default PIN is 1234. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab“@TherionWare Hi - If you open a browser and enter 192. Upgrade your router with a BT Fibre deal. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. So far there’s no major reason to upgrade to the Home Hub 5. You can find the step you need to follow here - BT Parental Controls. 99 connection charge may apply. You can use it to totally protect anyone in your home, or lower. You’ll be asked if you want to Activate Parental Controls, select OK. This Mini Hub’s yours to keep Keep it somewhere safe. " Select "Add A Member. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. Hi @johnsoka welcome to the forum and thanks for posting. We’ll be ready to activate it. Learn about online safety. This fault was really tough to figure out. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. Includes a BT Home Hub (unless BT has already provided you with one). Parents can see their child’s search terms 20 and viewed videos 8, monitor for age-appropriate content, set screen limits, and more. Getting your T8 Mini set up at first use. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Press then go to (Settings) at the top right ofHi all. - see in the dark – the app comes with night vision. Search Active discussionsLogging into a My BT account with a BT ID. Add devices using the add button and scan to locate the device (it must me on). If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. Re: Whole Home Mini Disc Wifi Extenders and Parental control. Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. 2. Values are below, however, its not working and access is NOT restricted. this is driving me and my family mad, as each time we do reboot it, the message comes up about setting up our Home hub and Parental Controls. Reply. . Manage your passwords with Norton Password Manager. Follow these simple steps to permanently remove BT Parental Controls. When I first started using the. Thanks for posting about parental controls blocking instagram. A site is being blocked incorrectly by BT Parental Controls. Once you register, you can post to the community, receive email notifications and much more. BT Parental Controls. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. Scroll down to BT Web Protect and click Setup BT Web Protect. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. 3. Tried deleting cache and rebooting the router. It works by looking at the main purpose of the site. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. Click the Settings tab, at which point you’ll be asked to enter your admin password. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Next, select the first device that you want to control and choose the days and times for which you want. . Other notable elements are the Hub 4’s integrated parental controls, which allow you to cut off any device from your network at set times (such as children’s. Unfortunately there is no way of setting it up those controls on a Business Hub. You can change it at any time. For more information, please visit this page. The Deco X60 roughly doubles the speed of the regular BT Whole Home Wi-Fi in medium-range tests but lags behind our current favourite 802. 168. 254 in a web browser to open BT Hub Manager. Even when only one device has a control set, it randomly changes to another. When you're setting up the Parental Controls you can customise them to block certain categories. Once activated, the filters will be live on the network within two hours. Here are several ways to control your TV wirelessly that installed Android mini PC: 1. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. 2. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Every setting is indicating "off". For some On Demand programmes, you may need to enter your payment PIN to confirm payment before watching. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. 28. Logged back in and it's still deleted. Connecting to BT-Fon on the same router which applies the same Parental controls will enable you to use Netflix and keep the level of Parental control you require. BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. Re: How to Disable BT Wi-fi on my Home Hub. I'll send you a private message so you can get in touch. ive recently upgraded my Bt tv package to include the now tv channels since then the content is great but I keep getting asked for my parental control pin. Thanks will do. Sorry you can't get the Parental Controls to work. TP-Link Deco parental controls: set up and what you can do. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. BT Parental Controls allow parents to fixed filters on their home wi-fi network to manage what type in websites their children can access and minimise harm. Remember that parental control settings are only one part of online safety. All Wi-Fi devices have a MAC address and MAC Filtering is a great way to make a Wi-Fi connection more secure. Revealed: 7 in 10 teens want parents to set filters to protect them online. BT sent me a new hub to attempt to resolve this. . Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). You cannot do anything on the BT Home hubs. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. I have setup the parental control using the firewall rule, with time restrictions. I have read of similar issues posted in this Com. For new Fibre Essential customers that sign up for 24 months. com & Community; Broadband. 168. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. We’ll be ready to reactivate it. 02. Norton Family. 1. Click on it and you’ll be prompted to set up a PIN. Unfortunately there is no way of setting it up those controls on a Business Hub. How to install Showbox and. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. Go to solution. . Hi I set up my hub to switch off for 2 hours. Just change the BTID password and that will stop access to BT WIFI. My only criticism is the 5G signal gets weaker about 12 to 15 feet away which is the nature of the beast. Download Link - Direct Download, Instant Download. It's quick and it's free! It's really easy to set up BT Web Protect. It works by looking at the main purpose of the site. Re: Parental Controls. How do you access the BT Smart Hub Manager? BT Smart Hub Manager. With the power to block unsuitable sites from every device that connects to your BT Home Hub, you can have peace of mind when online. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Also don’t know which part of the restrictions, I just deactivated it completely. Connect your hub to a power socket. To start using parental controls within your Smart Hub (2023) for your family devices: Download the EE app for Android and Apple devices. indd 1 06/06/2017 08:54. It’s designed for the majority of users who just want simplicity; for power users, it’s not the right solution. 07:00 - 07:30, 3:30 - 4:30, 7:30 - 8:30) I have moved to Sky and was surprised that. We’ll be ready to activate it. Help us improve our process for when you experience home Wi-Fi issues. Includes a BT Home Hub (unless BT has already provided you with one). If you’ve not changed it previously, it. You may want to keep your Mini Hub plugged in to make. Aura Parental Control — Unlimited Kids and Devices With 14-Day Free Trial. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Clicking on "Manage BT Parental Controls". BT parental controls. BT Home Hub Parental Controls causing Script Errors. Going to "Manage your extras". Cancel anytime. Select the "Family & Other Users" tab on the left and then click on the plus sign (+) next to "Add A Family Member. 99. Hi, I set parental controls on my homehub to stop my teenage children being online all night, however, my son has discovered that if he simply sneaks downstairs and resets the hub, then all the controls are removed and the password is reset. In order to use your own router with Virgin Media broadband, you'll need to plug your new router into your Hub, using Virgin’s kit as a modem. BT Parental Controls assess each site that is accessed on your home connection. I have a slight issue with parental controls I would like to setup on my BT hub. Hi I have a BT Home Hub 5a running OpenWRT 19. Here are some answers to help you. Just press the Home (or YouView) button and choose Settings > Parental Controls > Restrict Rated Programmes. Hi - we have used BT parental controls on our home wifi for over year with no problem. Setting up. I've been struggling for over a year with virgin - wildly fluctuating speeds, poor connections and drop outs across our connected devices, almost daily resets. Parental controls leave search sites such as Google and Bing accessible. Here’s how we can help. your devices to your Home Hub, we’ll turn off the data to your Mini Hub. 3. How to switch on parental control on Apple TV. Getting your T8/T8-S set up at first use. There are many reasons for providing these fine tuning of local network traffic - not just for Parental Control. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. GET YOUR DIGITAL TOOLKIT. Use your parental control PIN to control access to programmes with an age rating. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. 168. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. Find the best signal location in your house - this is often near a window. I decided to change this back. Thanks!Parental Controls not working. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. How to install Showbox and. I spent a lot of money of a TP Link set up, seeing it was a reliable and good value package (3 x M5s). Bills &. To override the controls you simply need the password for it however I share my password with my kids since they watch the BT sport channels and need it to login. I have parental controls turned on for media streaming which I assume is causing the problem. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. Since moving house my BT parental controls are not working. Hi, I'm unable to get these to work on my account. Time to put it to the test. Hi Trendy. Whi. These filters will. Open a new web browser. Once you’ve clicked on the device, the following screen should appear. . To charge your Mini Hub Use the Micro USB cable or other suitable charger. BT. 3. Open a search engine of your choosing. Our handy guide shows you all the latest features, from how to set up your router to checking your network connectivity. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. They are the only BT employees on this forum, and are based in the UK. This will give you access to the BT Home Hub’s settings screen. I have read of similar issues posted in this Com. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. 4 October 2015 at 9:07PM edited 4 October 2015 at 9:30PM in Techie Stuff. Energized. Over the past few days I tried all the options and received the notifications emails but nothing is blocked at all in. Welcome to BT’s official support community. The mobile blocking is working perfectly but the router function just isn't working. Controls & Settings guide. Click on the device from the list. 1. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. If you haven’t got an account click the ‘Sign up’ button. However some of the childrens devices can connect to wi fi during this time even though I switched off. . com & Community; Broadband. The purpose of the filter is to protect children from unsuitable content when online. The Parental Controls are separate to the wifi controls, to set them up see below. . About your PINs There are two PINs: one for parental controls and one for payments. Hello My parental controls do not work. BT Parental Controls. The TP-Link Deco M5 is the firm’s first mesh networking system and, just like Google Wifi and BT’s Whole Home Wi-Fi, it aims to improve wireless. BT BT include parental controls within their broadband package. With a Business hub/router you are not able to block content or URL's, you would need to a look at putting in hardware firewall or a different router/hub which does have these features. They work best when used openly and honestly in partnership with your kids. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. So, it can be hard to keep up. If you haven't got one, sign up here >. We’ll be ready to activate it. It's really easy to set up BT Web Protect. Hi BT Community. You have been temporarily locked out. BT Home Hub Parental Controls causing Script Errors How to use Quick Support. Configure your home hub to not do DHCP on your network anymore. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. 2. I like the TP-Link’s simple approach to parental controls. If you have FTTC, then you will need a VDSL modem/router. Connect the BT 4G Home Hub to your computer via a cable or Wi-FiThe new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Use your parental control PIN to control access to programmes with an age rating. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. 1. If the MAC address is changed, then there would be no connection. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. If its a Windows computer you are using, then type this at the address prompt. Parental Controls on BT Home Hub. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. But it only works on Wf-Fi it Blocks websites on my ipad smartphone and Xbox One but not my WWindows 10 PC. BT Virus Protect works on compatible PC/MACs. For example, you can control your children's internet use when you're not about. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. To turn off parental controls and allow 18+ rated websites, you'll need to verify that you're over 18 by entering credit card details. Port forwarding: allowing external access to a device on your home network. Tried everything, phoned bt customer services, tried all sorts so-called solutions, been a year, NOTHING worked. Welcome to this user forum for BT Retail phone and broadband customers. (Make sure you’re connected to your home network. The new system uses 802. You may want to keep your Mini Hub plugged in to make. . The tool is quick and easy to set up and simple to manage. Re: How to Disable BT Wi-fi on my Home Hub. I’ve recently upgraded to a Home Hub 2 and full fibre but more than one Apple device is giving a privacy warning that “The network is blocking. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Going to "Manage your extras". Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Free P&P and no upfront costs. Alternatively, you can access the Accounts Settings menu by opening the Start menu, typing "account," and selecting the "Manage Your Account" option. Manage everything from location tracking to. Is there any way in which I can get around this proble. It takes into account the first part of the site address, such as; "and not the information after this. Figuring out what kind of parental control is best is entirely based on your own family's needs. Time to put it to the test. Sign into your My BT account online. On the Home Hub 4 I could restrict internet access times for each connected device individually so could limit the internet hours on my daughters phone. They work on all other devices (all apple). Broadband parental controls help you protect your children against inappropriate websites. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Parental controls can support you in your efforts to keep your kids' internet experiences safe, fun, and productive. My son uses Xbox live and I have set parental control to the highest level and blocked every type of access from 10pm. One of the easiest ways a child can bypass your parental controls, whether it be on Windows 11/10 or other platforms, is by taking full advantage of a free VPN. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. The Home Hub 3 is a stylish, compact router that comes free with all BT broadband services but it’s also available to buy. TV parental controls . Getting your T8 set up at first use. I'm sorry you haven't been able to set up the Parental Controls. 12. In the meantime, as a BT Halo customer you can keep connected with this Mini Hub. Check settings, and iPhone1 is now not shown as having any controls, and has been replaced by iPad1 or AmazonFireStick or TV etc. BT Parental Controls allow you to restrict certain types of websites on. . 1 pro on two machines with the same issue). You can change it at any time. BT Parental Controls assess each site that is accessed on your home connection. All you need to know about your BT Business Smart Hub. 99 connection charge may apply. If you need your Mini Hub in the future, contact us. (e. I am trying to override a blocked site but BT. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. The Best Parental Control Software Deals This Week*. Many others have the same problem. For our Broadband Service Test tool, we’ve been recognised for the ‘Best Digital Customer Experience’ at the UK Customer Experience Awards 2023. BT Virus Protect works on compatible PC/MACs. My PC is conntected with Ethernet. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. 1 254, as BT chap suggested). So if anyone has a more elegant solution then. 99 connection charge may apply. Thanks. The latest firmware for the SmartHub 2 is: v0. Re: Parental Controls not working effectively. I get an email telling me I have made the changes and have active parental controls, but nothing. When using Netflix I keep getting errors and am unable to connect. Once you save the change it can take up to half an hour for BT connect to your. I bought it to replace a flaky BT Home Hub 5 after signing up fpr BT Inifinity. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. If you’ve not changed it previously, it. However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they. This is a fault only on the internal (home) connection of the home hub. BT Home Hub Parental Controls causing Script Errors. Welcome to BT’s official support community. On the plusnet hub it wouldn't show. Payment by Direct Debit. 11ac standard. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of. The Deco X60 roughly doubles the speed of the regular BT Whole Home Wi-Fi in medium-range tests but lags behind our current favourite 802. 168. I have a brand new Smart Hub2 received this month after moving house. . Help foster a healthy balance for your children and their devices, while. To phone EE: Dial Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & Home Phone. Try My BTWith an Android device running Family Link and signed into your kid's account, open the Family Link app on the phone. Hi @Mummy_T and welcome to the community. BT Parental Controls. BT Parental Controls. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. To find out how to use it,. It takes into account the first part of the site address, such as; "and not the information after this. The BT parental controls are applied at the network level and not the Hub, if the filters aren't working there may be an issue on our side and I'll be happy to get that looked into. Phones pretty much the same-connected automatically when home. Please would someone post the fix in words as an answer to this. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Includes a BT Home Hub (unless BT has already provided you with one). Home Broadband. BT Smart Talk Want to save money on expensive calls from your mobile? BT Cloud Watch the video to get quick tips on how to manage parental controls on BT Broadband. 168. If you want to make any changes to the hub settings, you'll need the admin password. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. But don't worry, the £1 will be added to your next bill as a credit. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. @SteveoSteve. 99 for 5-Devices on 1-Year Plan (List. Each time I click Activate Parental controls or switch on web protect it advises that it can take up to 2 hours. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. Go to solution. If you run out of sockets, you can connect a. Key points. You will then see a page telling you that BT are activating your Parental Controls. We regularly release software upgrades for our Hubs. Claiming early cancellation credit from EE.